Refund policy
Return & Refund Policy
At Hindfy, customer satisfaction is our priority. We offer a 3-Day Return Policy only for damaged, defective, or expired products.
Return Eligibility
Returns are accepted only if:
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The product is damaged during delivery
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You receive a defective item
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The product is expired
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You receive the wrong product
Important Note
Due to hygiene and safety reasons, beauty and personal care products are non-returnable and non-refundable unless they are damaged, defective, or expired.
We do not accept returns for:
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Change of mind
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Used products
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Opened products
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Sale items
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Gift cards
Return Request Process
To request a return, please contact us within 3 days of receiving your order at:
Please provide:
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Order Number
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Clear photos of the product
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Reason for return
Returns without prior approval will not be accepted.
Refund Policy
Once your return request is approved and the product is inspected, your refund will be processed to your original payment method within 7–10 business days.
Please note that banks or payment providers may take additional time to reflect the refund.
Wrong Product / Damaged Delivery
Please inspect your parcel at the time of delivery. If you receive the wrong, damaged, or expired product, contact us immediately within 24 hours for quick resolution.
Thank you for shopping with Hindfy ✨